We understand that everyone’s financial situation is different, and it’s important to us that our services are accessible to those who need them. That’s why we offer a sliding scale fee structure. This means that the cost of services is adjusted based on your income or financial situation. It’s a common practice in many fields, including healthcare and mental health services, to ensure that cost isn’t a barrier to receiving the support you need.
Scaling fees are designed to make services more affordable. If you’re facing financial challenges, we can adjust our fees to a level that is more manageable for you.
This approach is rooted in our belief that everyone deserves access to quality care, regardless of their financial circumstances.
We strive to make the payment process as convenient as possible, offering several options to suit your needs. You can choose to pay by e-transfer, debit or credit card.
We appreciate your understanding and are here to assist if you have any questions about these options. Please feel free to choose the method that works best for you.
In our commitment to accommodating and supporting our clients’ needs, please note that cancellations within a 24-hour period will incur a fee equivalent to 50% of the session rate. For cancellations made on the day of the session, full payment will be required.
Many extended health benefits plans offer coverage for counselling services provided by a Canadian Certified Counsellor (CCC). However, coverage can vary depending on the insurance provider and the specific plan. Here are some common insurers that may cover services with a CCC:
Please note that we are unable to bill insurance providers directly. After each session, we’ll provide you with a detailed receipt that you can submit to your insurance company for reimbursement. To ensure coverage, it’s always best to confirm with your provider if CCC services are included in your plan. If coverage isn’t automatic, some insurers may add CCC services upon request
Our therapeutic approaches are tailored to meet your unique needs and goals. We combine evidence-based practices with a compassionate, individualized approach to help you navigate your challenges and foster personal growth.