Neumair Psychology

Welcome to your safe space.

How can we help you?

At Neumair Psychology, we understand that life is full of unique experiences, both exciting and challenging. With this in mind, we believe in honouring the individuality of each person we work with, offering a deeply collaborative and respectful approach that prioritizes your specific needs and goals.

Whether you’re seeking support for yourself, your family or as a couple, our comprehensive services are designed to address a wide range of concerns, such as anxiety, relationship challenges, and more.

Services We Offer

Neumair Psychology provides English and Portuguese counselling

to teens (ages 12+), adults, couples, and families.

Anxiety and Mood Disorders

Burnout

Challenging Relationships

Cross-Cultural Adjustment

Depression

Family Conflict Resolution

Fertility-Related Issues & Loss

Fear and Exposure Therapy

Grief Counselling

Identity Development

Life Transitions

Marital Counselling

Panic Disorders

Self-Esteem & Image

Stress Management

Meet Our Team

At Neumair Psychology, we are committed to providing personalized, compassionate care that addresses your unique needs. Our team is currently led by Stephan Neumair, in the process of certification for Canadian Certified Counsellor (CCC) with a deep commitment to helping individuals and couples navigate life’s challenges.

We’re pleased to share that other skilled psychologists are in the process of joining our team. These future team members will bring additional expertise and perspectives, allowing us to offer our clients an even broader range of services.

As our practice evolves, our growing team will continue to embody the values of collaboration, respect, and strong therapeutic relationships. Together, we’ll work to help you achieve your goals and maintain progress on your mental health journey.

Meet Stephan

Let’s connect for a complimentary 15-minute chat to see how we might work together.

Call now (587) 557-4679

Frequently Asked Questions

What are scaling fees?

We understand that everyone’s financial situation is different, and it’s important to us that our services are accessible to those who need them. That’s why we offer a sliding scale fee structure. This means that the cost of services is adjusted based on your income or financial situation. It’s a common practice in many fields, including healthcare and mental health services, to ensure that cost isn’t a barrier to receiving the support you need.

Scaling fees are designed to make services more affordable. If you’re facing financial challenges, we can adjust our fees to a level that is more manageable for you.

This approach is rooted in our belief that everyone deserves access to quality care, regardless of their financial circumstances.
What is the cost of therapy sessions?
First Connection Call: up to 15 minutes, Complimentary

Individual Counselling: 50 minutes $150 CAD

Couples Counselling: 80 minutes $240 CAD

Scaling Fees are available when needed.
What are the paying methods?
We strive to make the payment process as convenient as possible, offering several options to suit your needs. You can choose to pay by e-transfer, debit or credit card.

E-Transfer: This is a simple and secure way to pay directly from your bank account. There are no additional fees for using this method.

Debit or credit card: These options are also available for your convenience. Please note that an additional 3.2% fee is applied to cover the processing costs associated with these payment methods.

We appreciate your understanding and are here to assist if you have any questions about these options. Please feel free to choose the method that works best for you.
What is your refund/cancellation policy?

In our commitment to accommodating and supporting our clients’ needs, please note that cancellations within a 24-hour period will incur a fee equivalent to 50% of the session rate. For cancellations made on the day of the session, full payment will be required.
Do you accept insurance?
Many extended health benefits plans offer coverage for counselling services provided by a Canadian Certified Counsellor (CCC). However, coverage can vary depending on the insurance provider and the specific plan. Here are some common insurers that may cover services with a CCC:

Sun Life Financial: Coverage for CCC services is included in some plans.

Manulife: CCC services are often covered, depending on the plan.

Green Shield Canada: Many plans recognize CCCs, but it varies by employer or individual plan.

Canada Life: Coverage for CCCs is plan-dependent; please check with your provider.

Blue Cross: Various provincial Blue Cross plans may include CCCs in their mental health benefits.

Please note that we are unable to bill insurance providers directly. After each session, we’ll provide you with a detailed receipt that you can submit to your insurance company for reimbursement. To ensure coverage, it’s always best to confirm with your provider if CCC services are included in your plan. If coverage isn’t automatic, some insurers may add CCC services upon request
What therapeutic approaches are available?
Our therapeutic approaches are tailored to meet your unique needs and goals. We combine evidence-based practices with a compassionate, individualized approach to help you navigate your challenges and foster personal growth.

Cognitive Behavioral Therapy (CBT): Helps clients identify and challenge unhelpful thought patterns, allowing them to improve their emotional responses and behaviours.

Solution-Focused Therapy: A collaborative, goal-oriented process where you are recognized as the expert in your own life. Together, we’ll focus on your strengths and resources to help you move forward, emphasizing where you are now and where you want to be, rather than dwelling on the past.

Humanistic Approach: We meet you where you are, with acceptance and without judgment, honouring your unique experiences and perspectives.

Acceptance and Commitment Therapy (ACT) encourages embracing your thoughts and feelings rather than fighting them while committing to actions that align with your values, fostering a life that feels authentic and meaningful.

Mindfulness involves cultivating awareness of the present moment without judgment. By grounding yourself in the here and now, you can gain clarity, reduce stress, and respond to challenges with greater calm and resilience.

Humour Therapy: In our sessions, we often incorporate humour therapy, recognizing the powerful role laughter plays in healing. Humour can lighten the mood, ease stress, and create a comfortable environment for exploring deeper issues. Laughter not only boosts our mood but also helps build resilience, improve perspective, and foster connection. By blending humour with traditional therapeutic methods, we create a balanced space for growth, reflection, and emotional well-being.

Gottman Method: A research-based approach designed to support couples in building stronger relationships. Whether you want to reconnect, improve communication, or navigate challenges, this method offers practical tools to enhance intimacy, manage conflict, and deepen your bond.

Facebook

Instagram